Privacy Policy

Privacy Policy

WorkLocally ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use the WorkLocally platform.

The WorkLocally website allows users to post local jobs, receive quotes, and connect with individuals or businesses willing to carry out those jobs.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

WorkLocally is an online platform that connects people who need jobs done with local individuals or businesses willing to complete those jobs.

For the purposes of UK data protection law, the Data Controller is:

WorkLocally
Email: admin@worklocally.com

If you have questions about this policy or how your data is handled, please contact us using the details above.

2. Information We Collect

We may collect and process the following categories of personal data:

Account Information
When you create an account, we may collect:
  • Name
  • Email address
  • Phone number
  • Username
  • Password (stored securely in encrypted format)
Job Posting Information
When posting or responding to a job:
  • Job description
  • Job location or postcode
  • Images uploaded
  • Messages between users
  • Quotes or pricing information
Technical Data
When using the website we may automatically collect:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits
Communication Data
If you contact us directly we may collect:
  • Emails sent to support
  • Feedback submissions
  • User enquiries

3. How We Use Your Information

We use personal data to operate and improve the WorkLocally platform, including:
  • Creating and managing user accounts
  • Allowing users to post jobs and receive quotes
  • Enabling communication between job posters and job seekers
  • Providing customer support
  • Improving website performance and user experience
  • Preventing fraud or misuse of the platform
  • Complying with legal obligations
We do not sell personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR we process personal data based on the following legal grounds:
  • Contractual Necessity - Processing required to provide the WorkLocally service.
  • Legitimate Interests - Improving the platform, maintaining security, and preventing abuse.
  • Legal Obligations - Where required to comply with law or regulatory requirements.
  • Consent - Where required for optional communications or cookies.

5. Sharing Your Information

WorkLocally may share personal data only where necessary with trusted third parties including:
  • Website hosting providers
  • Cloud infrastructure services
  • Payment processors (if applicable)
  • Analytics providers
  • Customer support systems
We ensure that any third-party service providers process personal data in accordance with data protection laws.

6. User-to-User Information Sharing

Because WorkLocally is a marketplace platform, certain information may be shared between users when engaging in a job listing.

For example:
  • Job posters may share job details and location.
  • Job seekers may provide quotes and contact information.
  • Messaging between users may be visible to the parties involved.
Users should exercise caution when sharing personal information with other users.

7. Data Retention

We retain personal data only for as long as necessary to provide the service and comply with legal obligations.

Account information is typically retained while your account remains active.

Users may request deletion of their account at any time.

8. Your Data Protection Rights

Under UK GDPR, users have the following rights:
  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to certain types of processing
Requests can be made by contacting:
admin@worklocally.com

9. Data Security

We take appropriate technical and organisational measures to protect personal data from:
  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure
However, no internet service can be guaranteed to be completely secure.

10. Cookies

WorkLocally may use cookies and similar technologies to improve website functionality and analyse usage patterns.

Users may manage cookie preferences through their browser settings.

Further details may be provided in a separate Cookie Policy.

11. Children's Privacy

WorkLocally services are intended for individuals aged 16 years or older.

We do not knowingly collect personal data from individuals under the age of 16. If we become aware that personal data has been collected from a person under 16 without appropriate consent, we will take steps to remove that information from our systems.

If you believe that a child under 16 has provided personal information on the WorkLocally platform, please contact us at:
admin@worklocally.com

12. Changes to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal data is handled, please contact:

WorkLocally Support
Email: admin@worklocally.com